Yes, the cost is on our order form. All items are sent out via Parcelforce 24, they are insured for up to a maximum of £100 a pair.
Parcel force can only pay out for items lost or damaged in transit where a copy of the original purchase receipt or bank statement is supplied to us should we need to make a claim on your behalf. Items without proof of purchase are not covered by Parcel forces insurance.
Please check the top of our web page for the latest repair times, this can change throughout the year as we have busy periods.
If you need them urgently and depending on how busy we are, we can sometimes offer an express service that we charge an extra £10 per pair for. If you’re looking to take advantage of this you would need to contact us to see if its available at the time.
At Cheshire Shoe Repairs we are all qualified craftsmen. Cheshire Shoe Repairs has been repairing climbing shoes for over 25 years and is a highly skilled job using the latest rubber and technology.
In our experience climbing shoes that require resoling usually require new rands. Even if the rand is not yet punctured with a hole it could have worn very thin. Toe patches can only be fitted when we are resoling the climbing shoe as they wrap under the sole. If once we receive your shoes and you have not asked for the rands to be done we may contact you if we feel they need to be done, there will be an extra charge for this work which you will find on our order form.
Any climbing shoe can be repaired with any type of rubber, there is a description on the climbing shoe page that goes into more detail of their pros & cons. You can always write on the order form that you want us to repair using the original rubber if possible or it’s closest match if it’s a brand that we don’t stock.
We have a wide range of rubber that covers most brands of climbing shoes but there are a few we don’t have. These can still be repaired with one of the rubbers we stock.
We finish all our climbing shoes with an edge. There are some climbing shoes that have no edge technology where the edge is rounded off(eg La Sportiva Genius). Please make sure you tick the no edge box on our order form if you want us remove the sharp edge.